On 1st September 2018, Westco Flow Control Ltd changed its name to COMAP UK Ltd. Here are some of the most FAQs we’ve received since we announced the development.
Who is COMAP?
The COMAP group designs and manufactures comprehensive solutions to optimise comfort and environmental performance in buildings. Headquartered in France, COMAP operates internationally and is the ‘Thermal and Sanitary Efficiency’ business of Aalberts Industries Group, which recorded a turnover of €2.694 billion in 2017. Westco is now the UK arm of the COMAP network. Find out more about COMAP here.
Wasn’t Westco already part of COMAP?
Yes, we were. Westco was first acquired by COMAP 18 years ago and then later procured in 2006 by Dutch industrial specialist Aalberts Industries. In 2016, Westco returned to the COMAP family. COMAP is also part of the Aalberts Industries Group. So, as you can see, we have a long-standing history with COMAP. This development strengthens our relationship even further.
Will Westco be moving?
No. Westco is still based at Unit C6, William Way, Moss Ind. Est., St. Helens Road, Leigh, Lancashire, WN7 3PT.
Our 57,000sqft warehouse contains an ever-growing range of over 5,500 product lines, all of which are available for immediate dispatch. In addition, with a pre-packaging plant on site and accurate delivery updates, we provide an end-to-end nationwide distribution service for our customers.
Is this just a name change?
No, this is much more than a simple name change. It is a tangible sign that our company is the sole representative of COMAP Group’s thermal and sanitary efficiency solutions in the UK, and part of the network boasted by COMAP in more than 20 countries.
Will I be able to order the same products?
Yes, in fact, COMAP produces some of our best selling products ever – such as the popular Westherm 5 – and is already a key supplier to plumbing and heating professionals across the UK and beyond.
Will the way I order from Westco change?
Westco customers can still order the same great products, from the same people, in the same way. However, the URL of our website will change to www.comap.co.uk and the Westco merchant portal will also change to www.comapukmerchant.co.uk.
Will this mean I can order more products from Westco/COMAP UK?
Yes. COMAP will be bringing a new thermal and sanitary efficiency offer to the UK market from 2019. This will benefit everyone involved with heating and cooling systems and sanitary installations.
Furthermore, in addition to our existing product ranges, we will soon be introducing new products such as taps and mixers, water quality systems and an innovative new multilayer push-fit system.
Will I get the same level of service?
Customers can be sure of continued levels of service and product excellence. But at COMAP UK we also plan to improve our services to make product selection easier and enable fast and constant access to information.
If you have a question following the announcement that Westco has become COMAP UK let us know on any of our social media channels. Existing customers can also talk to their ASMs.
